Orders are processed and shipped within 1 business day
Shipping Orders :
- Canada Priority Mail ($5.95): 2-5 business days for delivery
- Canada Express Mail ($24.95): 1-2 business days for delivery
- Canada Standard Overnight ($44.95): 1 business day for delivery
** NOTE ** Canada Express & orders must be received and processed by 2 pm Eastern Standard Time to be shipped the same day (Monday thru Friday).
Online Orders: After successfully completing an order, you will receive a confirmation e-mail, normally within 15 minutes, provided the e-mail address that was entered is correct. The day that your order is shipped, you will receive a shipping confirmation e-mail, including the tracking information for the package. Priority Mail tracking provides the day and time that the package was shipped and the day and time that the package was delivered (scanned) at your local Post Office. It does not track the package while in route. When you receive your Order, there will also be a paper invoice included on or in the package.
Phone Orders: After your Order is taken and successfully entered, you will receive a confirmation e-mail, provided the e-mail address that was entered is correct. The day that your order is shipped, you will receive a shipping confirmation e-mail, including the tracking information for the package. Priority Mail tracking provides the day and time that the package was shipped and the day and time that the packaged was delivered (scanned) at your local Post Office. It does not track the package while in route. When you receive your Order, there will also be a paper invoice included on or in the package.
Mail Orders: Certified Cheques and Money Orders are processed and shipped every Tuesday and Friday. You will receive a shipping notification, if you provide a valid e-mail address with your order. Simply write down the product name and quantity and mail it with your payment. When you receive the Order, there will be a paper invoice included on or in the package.
If at any time you have questions about your order, please give us a call: 905.906.8264